Featured

  • Insight

    Insight

    Behavioral Profiling system 
    Right Person every time 
    Learn more...
  • Interview

    Interview Training

    Learn how to conduct an
    interview more effectively. 

    Learn more...

  • Loyalty

    Loyalty

    Achieve savings and rewards
    Rebates rule 
    Learn more...
  • Newsletter

    Industry Newsletter

    Register for the SourceHR 
    industry newsletter and be
    up to date and informed.
    Join today...

Human Resources Services

 

Successful human resources helps you to create a happy, healthy and trouble free working environment leading to better employee performance, a reduction in your costs and increased bottom line profits. SourceHR offers the HR help and expertise to help you navigate the often murky waters of employing staff ensuring you have the correct human resources processes in place to avoid difficulties further down the track.

Get it right first time and avoid potentially expensive and time consuming employment related HR issues later.  A little knowledge goes a long way and this is precisely where SourceHR can help by offering expertise in a number of key areas including employment law, employment mediation, dismissal, dispute resolution and more. For more information on any key human resources area simply click on the links below.

 
Employment mediation: resolve your dispute resolution, employment law, dismissal issues quickly

Employment Mediation


When a breakdown in a working relationship occurs between employers and employees then you can often find yourself in a situation that requires employment mediation. Of course, it would have been great if you could have solved the problem before you ended up in mediation but that was not the case. Employment mediation can be a stressful time for employers and employees alike, and if mediation fails then the next step is even more daunting (and expensive). In most cases, however, issues can be solved without the necessity of going to the employment court. We know employment law so by utilising our services we can ensure that you get the best outcome from employment mediation that is possible and make sure your problem disappears quickly with the least amount of disruption. Call us now or enquire online and resolve your issues whether it be dispute resolution, employment law or possible dismissal quickly with the least amount of aggravation

Employment Law

Employment Law

The intricacies of Employment Relations Legislation can be a daunting task and a trap for the unwary. Many businesses think they are doing things correctly only to find gaping holes in their procedures when somebody takes them into a mediation situation or to the Employment Court.  
 
All too often a company will face problems because of insufficient information about process and procedure and an Employee’s individual rights. In fact there are so many cases that you read about nowadays where it is obvious that the Employee has transgressed and yet still comes up smelling of roses because the Employer did not follow a procedurally fair process.

The keys are: knowing your way around Employment Legislation, having clear employment agreements and job descriptions and understanding what you can and can’t do and also what you should and shouldn’t do. 
 
Unfortunately, when a company find themselves in a situation where mediation or the Employment Court is concerned then it becomes more about money than fairness. The role of the mediation service is to solve issues before they escalate into fully blown court cases and this is their primary driver. This primary outcome does have its positives but it also has some negative connotations.
Firstly, very rarely do you see a personal grievance claim go to mediation without some form of monetary claim from the Employee. Sometimes these monetary claims can be significant and obviously unrealistic. However, once the claim is made is has to be dealt with. If you have failed to follow a procedurally fair process then you will more often than not fall at the first fence.

If you have followed a robust process and ensured that you have treated all parties fairly and in accordance with current employment law then you are on much firmer ground and can fight for your corner with more confidence. All too often, however, companies have not done this and they find themselves getting the cheque book out to make the problem go away. This is not the answer - you need to get it right first time to have any chance of coming out on top. 
  
We offer the expertise and knowledge to ensure your processes are correct and fair to both you and your Employees. Although we are seeing a rise in the number of people attempting to take an Employer to court there is good news. With the right assistance most employment relationship problems and issues can be resolved before they escalate into situations that can cause stress and financial pain for your business.

With our employment mediation and employment law help you will get the best outcome for your company. Let us be with you at the top of the cliff and not driving the ambulance at the bottom. Call or enquire online now for further information click here
Employment Contract: we know employment law and the employment relations act
Employment agreement

Employment Contract


It is essential you get your employment contracts right. It is a breach of the Employment Relations Act in New Zealand to commence employment without a signed employment contract between the Employer and Employee. But amazingly there are still thousands of companies that do not provide employment contracts for their staff, or they are using agreements that are out of date or no longer relevant. 

What companies tend to forget is that a good employment contract can aid employment relations. It is of tremendous assistance for both parties i.e. the Employer and the Employee. Employment law can be a tricky area. A well-written employment agreement can help resolve employment relations issues quickly and save considerable time, effort and pain when any questions or disputes are raised by either party. 

If there is ever a time when you are in the unfortunate position of finding yourself in mediation or the Employment Court  the question always is: what it written in the Employment Agreement? Of course, if there is nothing in the agreement that covers the particular situation you are dealing with then the answer is open to interpretation by all parties concerned in the mediation or in the case of the Employment Court, the Judge.

A good employment contract is a comprehensive document.  You should never be afraid of having a large document dealing with all areas of employment relations. The more topics that are covered the less opportunity for misinterpretation. Below is a list of headings that should typically be covered in your agreement. Some may be optional depending on your industry and the position but they are a good guideline.
  • Term of Agreement
  • Title and Duties
  • Places of Work
  • Times and Hours of Work
  • Probationary/Trial Periods
  • Policy and Rules
  • Remuneration Details
  • Performance Appraisals
  • Expenses
  • Training
  • Holidays and Leave
  • Annual Holidays
  • Public Holidays
  • Sick and Bereavement Leave
  • Jury Service
  • Employee Obligations
  • Workplace Practices
  • Use of Surveillance Cameras
  • Professionalism
  • Health and Safety
  • Health Monitoring
  • Medical Examinations
  • Technology Change
  • Email, Intranet and Internet Policy
  • Security
  • Private Mail
  • Private Work
  • Media Statements
  • Confidential Information
  • Vehicles
  • Intellectual Property
  • Redundancy
  • Disciplinary Procedures
  • Suspension
  • Termination of Employment
  • Resignation/Garden Leave
  • Termination for Medical Reasons
  • Abandonment of Employment
  • Employment Relationship Problems
  • Non Solicitation
  • Restraint of Trade
  • Confidentiality of Employment Agreement
  • Employment Relations Act 2000
  • Parental Leave
  • Undue Influence
  • Variation of Employment Agreement
  • Information about Solving an Employment Relationship Problem
  • Procedure for Settlement of Personal Grievances
  • Procedure for Settlement of Disputes about the Interpretation, Application of Operation of Employment Agreements
  • Employment Agreement Schedule - Remuneration Details
  • Employment Agreement Schedule – Job Description

Of course, you may find writing something like this a very daunting prospect. We know employmwnt law and can supply tailored employment agreements that are clear and accurate. This will ensure that all eventualities are covered and both you and your employees are clearly aware of your responsibilities and accountabilities to each other. Employment contracts are a safeguard for all parties. If it is not spelled out clearly in an employment agreement then it is subject to any interpretation under employment law and can cause headaches for those involved further down the track. Call or enquire online now for further information click here
Salary Surveys

Salary Surveys


Salaries and benefits are a key component in attracting and retaining good staff. There are some companies that naturally attract people because of who they are and what they represent.  These companies rarely have to compete for good people. However, this type of company is in the minority and the greater percentage of companies have to compete with many others to attract the best people.
  
While it is acknowledged that money is not always a motivator it should never be ignored as a key drawcard when you need to find a great person. Having a good knowledge of what the current salary rates are and what benefits are being offered as further inducements is always useful when you are looking to attract a new talent.
  
This doesn't mean you always need to be ahead of the game but having the knowledge of where you sit in the general marketplace will assist you in determining where you need to be to get the right people applying to work in your company. 
  
SourceHR can supply you with up to the minute salary and benefit survey information and advise on the changing trends of benefit packages to enable you to maintain your competitiveness. This information can be used to benchmark yourself across many organisations either by industry or geographically in similar environments. This allows you to be as flexible as you believe you need to be to achieve the results you want.
  
Call or enquire online now for further information click here
Performance Management

Performance Management 


Performance management is a topic, which is regularly discussed in HR circles.  Some HR professionals believe that performance management is a waste of time while others believe that it is an integral part of a company’s process and not enough emphasis is placed on it.

In reality, a performance management system is only as good as the people who are using it. Our experience with performance management systems is that companies generally have a system, which is too complex or not relevant enough and therefore does not get the care and attention that it is due.

Additionally, there is often very little (if any) training given to managers and team leaders in how to give feedback and conduct a good performance review. In these cases performance management becomes a millstone around the managers necks and as a result become meaningless.

A good performance management system should be easy to manage and should not take a large percentage of the managers and team leaders time to complete. The old agade of 'keep it simple, stupid' works every time.

Another common misunderstanding, which is prevalent amongst the Employees of a company is that performance management is linked to pay adjustments. This is simply not true and whenever we speak to companies regarding performance management systems we always recommend that they do not combine them with any sort of pay reviews.

Performance management is about an individual's job performance and not about rewards. It is not good policy to link the two together and create the expectation that good performance means more money. Many companies may not be in the position to be able to continue to increase salaries and wages but they still need to get the best performance from their Employees.
  
While there are lots of performance management systems available off the shelf, a large percentage of them cannot be simply introduced into a company without some modifications. SourceHR can develop a tailored solution to ensure that the performance management system that you use is relevant and covers all aspects of your industry. In addition, we will train your managers and team leaders to deliver a great performance review and have the confidence to deal with any issues that may arise.
  
Our solutions are both easy to install into your company and cost effective. Call or enquire online now for further information click here
Disciplinary Procedure: the right process for dismissal and discipline in line with employment law

DisputeDisciplinary Procedure 


Disciplinary procedure is never fun.  But from time to time it is necessary to have to deal with staff members that may not be performing at the required standard or who have problems or issues that need to be dealt with. Good disciplinary procedure is absolutely essential to ensure that you are able to carry out the necessary actions within acceptable guidelines to solve any issues before they escalate.

Your disciplinary procedure needs to be developed with a sound understanding of employment law. It should always be included in your employment agreement. It should also be fair and clearly understood by all parties to the agreement. The agreement should also detail how the disciplinary procedure will operate, what guidelines will be followed, how decisions will be made and what possible outcomes there could be including dismissal.

Example:

Disciplinary Procedures
Before entering into a formal disciplinary process, the Employee will be given a reasonable opportunity to improve. This may be in the form of an informal verbal reprimand. The intent is to encourage the Employee to behave in a manner that is appropriate to their employment. In some cases it may be more appropriate to move directly to the formal procedures.
Before considering any form of disciplinary action employment law states an investigation into the alleged misconduct must be carried out promptly.

Prior to any disciplinary meeting, employment law requires the Employee be advised of the specific allegation and of the likely consequences should the allegation be found to be true. The Employee will also be advised that they are entitled to have a support person at the formal disciplinary meeting. During the meeting the Employee will be given an opportunity to explain or deny the allegation. The Employee's explanation and any mitigating circumstances will be considered before a decision is made on the appropriate course of action.

If the Employer decides to issue a warning, this will be formally and clearly issued and confirmed in writing. The Employee will be advised of any corrective action that is required and the consequence of continued or further instances of misconduct or substandard job performance.

There are 4 steps in the formal disciplinary procedure that will generally be followed:
  1. Verbal warning
  2. Written warning
  3. Final written warning
  4. Dismissal
Warnings are not limited to repetitions of the same or a similar offence but may be applied to offences of a different nature.  All warnings remain effective for a period of 3 months.

Where misconduct or substandard work performance is considered serious enough, a written warning, final written warning, or dismissal, may be issued without a verbal or written warning preceding it.  This is a clearly written disciplinary process and is procedurally fair and simple to understand.

If your employment agreement has this process in place then you should never go wrong. It is important to keep in mind though that if you have a process in your employment agreement then you must follow it to the letter! Lots of companies get themselves into trouble regularly because they don’t follow a good process and end up in either mediation or the employment court and find themselves in the wrong because the process they followed was deemed to be unfair to the employee. 

There are many other traps that you can fall into when undertaking a disciplinary procedure. Call or enquire online now for further information click here

Organisational planning

Organisational Planning and Strategy Development


While companies more often than not have a vision, mission statement, marketing strategy and a strategic plan, they very rarely have an HR plan or strategy. Strategic planning session are held and major decisions are made, which will have a significant impact on the company and how it operates in the future with little thought given to what sort of people and skills will be needed to assist the company in achieving its goals.

Having a good HR plan or strategy, which complements your strategic plan makes sense. If you know where you are going and how you are going to get there then you should also know who is going to help you along the way.
  
Stay one step ahead by determining and planning for your future HR needs by developing an HR plan in conjunction with the overall plan for your organisation. We can provide strategic HR planning advice as well as helping you to come up with the right plan to suit your organisation.

The advantages of strategic HR planning are many.  You can easily factor the costs of recruitment, training etc into your organisational budget. And it helps you to keep up with social, economic, legislative and technical trends that can impact on the human resources in your industry.

In short HR Planning and Strategy Development ensures you have the right people with the right skills at the right time.
Call or enquire online now for further information click here

Policy Development

Policy and Programme Development


Help your business to function more efficiently with the correct policies and programmes. Make sure everyone knows the rules under which your organisation operates in key areas.
  
We can help you to develop and implement policies for areas such as health and safety, harassment, compensation and reward programmes.   
  
We ensure your policies and programme:
  • Specifically suit the needs of your particular business
  • Have good organisation
  • Effective layout
  • Are clear to understand
  • Have relevant content
  • Are fair
  • Have flexibility
  • Are legally compliant
Call or enquire online now for further information click here
Outplacement

Outplacement Services


Protect your people and your reputation. Sometimes your people may require various forms of counselling support. We offer career counselling, which can help ensure your people are transitioned as smoothly and as stress free as possible into new employment.

Outplacement counselling along with conducting exit interviews for staff that are transitioning out of the workplace assists people to work through possible career options as well as helping them to market themselves to potential new employers. Call or enquire online now for further information click here
General advice

General Advice on HR Issues


Deal with problems quickly and efficiently as they occur. From time to time there may be various HR issues that may need attention in your business. We offer general advice and assistance on human resource issues pertinent to your business from such things as:
  • Employee Relations
  • Restructuring
  • Redundancy
  • Disciplanary Processes
  • Termination
  • And everything in between!
A little assistance to ensure you tackle things correctly can save you a great deal of stress, time and money further down the track. If you want to be assured you are on the right track and won't end up in mediation or with an employment lawyer sitting in front of you, don't second guess. 

Be certain the process you are about to undertake or are already part of leads to a positive outcome and not one that has you banging your head against your desk.  Call or enquire online now for further information click here